@import url("https://fonts.googleapis.com/css2?family=Inter:wght@300;400;500;600;700&display=swap");:root{--color-sidebar:#2d4a3e;--color-sidebar-hover:rgba(255,255,255,0.1);--color-sidebar-active:rgba(255,255,255,0.18);--color-sidebar-text:#ffffff;--color-sidebar-text-muted:rgba(255,255,255,0.7);--color-primary:#2d4a3e;--color-primary-dark:#1e3529;--color-primary-light:#3a5f4f;--color-bg:#f0f2f5;--color-surface:#ffffff;--color-surface-alt:#fafafa;--color-text:#333333;--color-text-secondary:#666666;--color-text-muted:#999999;--color-text-white:#ffffff;--color-border:#e0e0e0;--color-border-light:#f0f0f0;--color-success:#27ae60;--color-danger:#c0392b;--color-warning:#f39c12;--color-info:#2980b9;--color-table-header:#3a5a4d;--color-table-row-hover:#f8f9fa;--color-table-row-alt:#fafbfc;--space-xs:4px;--space-sm:8px;--space-md:16px;--space-lg:24px;--space-xl:32px;--space-2xl:48px;--font-family:"Inter",-apple-system,BlinkMacSystemFont,"Segoe 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var(--color-border);border-radius:var(--radius-md)}.email-text{white-space:pre-wrap;margin:0;padding:var(--space-md);background:var(--color-surface-alt);max-height:480px;overflow:auto}.file-upload{margin-top:var(--space-md)}.file-upload label{font-size:var(--font-size-sm);color:var(--color-text-secondary);display:block;margin-bottom:var(--space-xs)}.confirm-dialog{text-align:center;padding:var(--space-lg)}.confirm-dialog p{margin-bottom:var(--space-lg);font-size:var(--font-size-md)}.confirm-actions{display:flex;gap:var(--space-sm);justify-content:center}@media (max-width:768px){.sidebar{transform:translateX(-100%);transition:transform var(--transition-base)}.sidebar.open{transform:translateX(0)}.main-area{margin-left:0}.form-row-2,.form-row-3{grid-template-columns:1fr}.filter-bar{flex-direction:column}.overall-split{grid-template-columns:1fr}.page-header{flex-direction:column;gap:var(--space-md);align-items:flex-start}}.public-shell{min-height:100vh;background:var(--color-bg)}.login-page{min-height:100vh;display:flex;align-items:center;justify-content:center;padding:var(--space-lg);background:#f6f7f6}.login-card{width:100%;max-width:400px;background:var(--color-surface);border:1px solid #e6e8e6;border-radius:16px;box-shadow:0 1px 2px rgba(20,32,26,.04);padding:40px 32px 32px}.login-logo{text-align:center;margin-bottom:28px}.login-logo svg{width:48px;height:48px;margin-bottom:12px}.login-logo h1{font-size:1.375rem;font-weight:600;letter-spacing:-.03em;color:var(--color-primary)}.login-form .form-input{padding:12px 14px;border-radius:10px;border-color:#d9ddd9}.login-form .btn{text-transform:none;letter-spacing:0;border-radius:10px;padding:12px 16px;margin-top:8px}.login-link-btn{display:block;width:100%;margin-top:16px;padding:0;border:none;background:none;color:var(--color-text-secondary);font-family:var(--font-family);font-size:var(--font-size-sm);font-weight:500;cursor:pointer}.login-link-btn:hover:not(:disabled){color:var(--color-primary)}.login-link-btn:disabled{opacity:.5;cursor:not-allowed}.login-note{margin:20px 0 0;text-align:center;color:var(--color-text-muted);font-size:.8125rem;line-height:1.4}.login-alert{margin-bottom:var(--space-md);padding:10px 12px;border-radius:10px;font-size:var(--font-size-sm)}.login-alert-error{background:#fdecea;color:var(--color-danger)}.login-alert-success{background:#e8f5e9;color:#2e7d32}.admin-chat,.header form{display:flex}.admin-chat{position:fixed;right:24px;bottom:24px;z-index:180;flex-direction:column;align-items:flex-end;gap:12px;pointer-events:none}.admin-chat>*{pointer-events:auto}.admin-chat-launcher{position:relative;width:56px;height:56px;border:none;border-radius:50%;background:var(--color-primary);color:#fff;box-shadow:var(--shadow-lg);cursor:pointer;display:grid;place-items:center}.admin-chat-launcher:hover{background:var(--color-primary-dark)}.admin-chat-launcher.has-unread{animation:admin-chat-pulse 1.6s ease-in-out infinite}.admin-chat-badge{position:absolute;top:-2px;right:-2px;min-width:20px;height:20px;padding:0 5px;border-radius:999px;background:var(--color-danger);color:#fff;font-size:11px;font-weight:700;line-height:20px;text-align:center}.admin-chat-preview{width:min(320px,calc(100vw - 48px));padding:12px 14px;border:1px solid var(--color-border);border-radius:14px;background:#fff;box-shadow:var(--shadow-lg);text-align:left;cursor:pointer;font-family:var(--font-family)}.admin-chat-preview-title{display:block;font-size:var(--font-size-sm);font-weight:600;color:var(--color-primary)}.admin-chat-preview-body{display:block;margin-top:2px;color:var(--color-text-secondary);font-size:var(--font-size-sm);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.admin-chat-panel{width:min(380px,calc(100vw - 32px));height:min(560px,calc(100vh - 96px));display:flex;flex-direction:column;background:#fff;border-radius:16px;box-shadow:var(--shadow-xl);overflow:hidden;border:1px solid rgba(45,74,62,.12)}.admin-chat-header{display:flex;align-items:center;justify-content:space-between;gap:12px;padding:14px 14px 12px;background:var(--color-sidebar);color:#fff}.admin-chat-header h2{font-size:1rem;font-weight:600;letter-spacing:0}.admin-chat-header p{margin-top:2px;color:rgba(255,255,255,.75);font-size:var(--font-size-xs)}.admin-chat-header-actions{display:flex;gap:4px}.admin-chat-icon-btn{width:32px;height:32px;border:none;border-radius:8px;background:transparent;color:#fff;cursor:pointer;display:grid;place-items:center}.admin-chat-icon-btn:hover:not(:disabled){background:rgba(255,255,255,.12)}.admin-chat-icon-btn:disabled{opacity:.45;cursor:not-allowed}.admin-chat-online{display:flex;gap:8px;padding:10px 12px;overflow-x:auto;border-bottom:1px solid var(--color-border-light);background:var(--color-surface-alt)}.admin-chat-person{display:flex;flex-direction:column;align-items:center;gap:4px;min-width:64px;padding:4px;border:none;border-radius:10px;background:transparent;color:var(--color-text-secondary);font-family:var(--font-family);font-size:11px;cursor:pointer}.admin-chat-person:hover:not(:disabled){background:#fff}.admin-chat-person.is-active{color:var(--color-primary);font-weight:600}.admin-chat-person:disabled{cursor:default}.admin-chat-avatar{width:36px;height:36px;border-radius:50%;display:grid;place-items:center;background:var(--color-primary);color:#fff;font-size:11px;font-weight:700;position:relative}.admin-chat-avatar.is-small{width:28px;height:28px;font-size:10px;flex:none}.admin-chat-avatar.is-online:after{content:"";position:absolute;right:-1px;bottom:-1px;width:10px;height:10px;border-radius:50%;background:var(--color-success);border:2px solid #fff}.admin-chat-log{flex:1 1;overflow-y:auto;padding:12px;background:#f4f6f5;overscroll-behavior:contain}.admin-chat-status{margin:4px 0 12px;text-align:center;color:var(--color-text-muted);font-size:var(--font-size-xs)}.admin-chat-status.is-error{color:var(--color-danger);line-height:1.4}.admin-chat-day{margin:8px auto 12px;width:fit-content;padding:2px 8px;border-radius:999px;background:rgba(45,74,62,.08);color:var(--color-text-secondary);font-size:11px}.admin-chat-msg{display:flex;flex-direction:column;align-items:flex-start;max-width:85%;margin-bottom:10px}.admin-chat-msg.is-mine{align-items:flex-end;margin-left:auto}.admin-chat-msg-meta,.admin-chat-msg-name{margin-bottom:2px;font-size:11px;color:var(--color-text-muted)}.admin-chat-msg-name{font-weight:600;color:var(--color-text-secondary)}.admin-chat-bubble{padding:8px 12px;border-radius:14px;background:#fff;color:var(--color-text);white-space:pre-wrap;overflow-wrap:anywhere;box-shadow:var(--shadow-sm)}.admin-chat-msg.is-mine .admin-chat-bubble{background:var(--color-primary);color:#fff;border-bottom-right-radius:4px}.admin-chat-msg:not(.is-mine) .admin-chat-bubble{border-bottom-left-radius:4px}.admin-chat-msg time{margin-top:3px;font-size:10px;color:var(--color-text-muted)}.admin-chat-mention{font-weight:700}.admin-chat-jump{display:block;width:calc(100% - 24px);margin:0 12px 8px;padding:8px 10px;border:none;border-radius:999px;background:var(--color-primary);color:#fff;font-family:var(--font-family);font-size:var(--font-size-xs);font-weight:600;cursor:pointer}.admin-chat-composer{position:relative;padding:10px 12px 12px;border-top:1px solid var(--color-border-light);background:#fff}.admin-chat-target{display:flex;align-items:center;justify-content:space-between;gap:8px;margin-bottom:8px;color:var(--color-text-muted);font-size:11px}.admin-chat-target button{border:none;background:none;color:var(--color-primary);font-family:var(--font-family);font-size:11px;font-weight:600;cursor:pointer}.admin-chat-suggest{position:absolute;left:12px;right:12px;bottom:calc(100% + 8px);margin:0;padding:4px;list-style:none;background:#fff;border:1px solid var(--color-border);border-radius:12px;box-shadow:var(--shadow-lg)}.admin-chat-suggest button{width:100%;display:flex;align-items:center;gap:8px;padding:6px;border:none;border-radius:8px;background:transparent;text-align:left;font-family:var(--font-family);cursor:pointer}.admin-chat-suggest button.is-active,.admin-chat-suggest button:hover{background:#f4f6f5}.admin-chat-suggest strong{display:block;font-size:var(--font-size-sm)}.admin-chat-suggest em{font-style:normal;color:var(--color-text-muted);font-size:11px;margin-right:6px}.admin-chat-suggest em.is-online{color:var(--color-success)}.admin-chat-input-row{display:flex;gap:8px;align-items:flex-end}.admin-chat-input-row textarea{flex:1 1;resize:none;min-height:44px;max-height:96px;padding:10px 12px;border:1px solid var(--color-border);border-radius:12px;font-family:var(--font-family);font-size:var(--font-size-sm);color:var(--color-text)}.admin-chat-input-row textarea:focus{outline:2px solid rgba(45,74,62,.25);border-color:var(--color-primary)}.admin-chat-send{height:44px;padding:0 14px;border:none;border-radius:12px;background:var(--color-primary);color:#fff;font-family:var(--font-family);font-size:var(--font-size-sm);font-weight:600;text-transform:none;letter-spacing:0;cursor:pointer}.admin-chat-send:disabled{opacity:.45;cursor:not-allowed}.admin-chat-send-error{margin-top:6px;color:var(--color-danger);font-size:var(--font-size-xs)}@keyframes admin-chat-pulse{0%,to{box-shadow:var(--shadow-lg)}50%{box-shadow:0 0 0 6px rgba(192,57,43,.18),var(--shadow-lg)}}@media (max-width:640px){.admin-chat{right:16px;bottom:16px}}